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레드 루프 인 & 스위트 허미티지

Name: 레드 루프 인 & 스위트 허미티지
Rating: 2.9

2700 Wilson Ave., Hermitage, Pennsylvania, 미국, 16148지도에서 보기

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11달 전

I had a fantastic experience at this hotel! They were incredibly accommodating and helpful when I ran into an issue with another hotel. The place is clean, and the service is exceptionally friendly. I'd absolutely stay here again. Definitely a 5-star experience!

Matthew

1년 전

Hotel is good for a good night sleep also great when traveling with your pet

Mary

1년 전

The desk clerk was friendly and helpful

james g

2년 전

the bed linen is dirty, the renovation is old, the smell is terrible. price quality.

Anna

9달 전

I needed a place to stay overnight and booked here for around $70 on a Saturday into Sunday morning. A no-frills place that could use a little work, but check in was easy and the room was clean, The bed was soft and the pillows a bit hard. Shower was excellent (which for me, is all that matters) and the shower head had LEDS in it…never seen that before!! 😊😊

Robert

10달 전

The guy at the desk was very friendly and helpful.

Gretchen

1년 전

Was under renovation 📺 didn't work a wash tawel was was torn no refrigerator in room

james g

2년 전

Old looking cracks in sidewalk and paint.

Lynette

2년 전

Kind gentleman gave me a good room and always greeted me.

John

2년 전

Front desk person was very nice! Property needs renovations.

Robert

9달 전

Fruit flies; poor intake commumication

JAMES

10달 전

Kim is an example of guest care.

JOHN E

10달 전

Amber

1년 전

Terrible - we already cancelled return visit. Website says breakfast included - the lady at the desk said that’s no longer the case. Room dirty and in disrepair. No in roomcoffee. No towels or enough toilet paper. The pictures on website are not even close to the room. We already canceled reservation for return trip and found a different place.

Carla

1년 전

Refrigerator not working, controls for heat/cooling broken, door security latch broken and missing

Roger

1년 전

Room was very sub par. Location was convenient for me. Hotel appeared to be undergoing renovations. Rural area was indicative of limited patronage. Staff was friendly. Main complaint was no ice.

Mary

2년 전

The steps out back was unsafe to go up and down and the rooms wasnt very clean

Joy

2년 전

Not enough pillows. They only gave 3. Floor was dirty and tub needed cleaned

Tina

2년 전

I think this hotel has plans to update as I saw new flooring awaiting installation. This would be a good idea. The room I had was very dated -particularly the carpet. People were lovely and friendly, however.

Verified traveler

2년 전

Just a average hotel

Jordan

2년 전

Check in was good, the staff were helpful and friendly and the room was ok. The hotel is definitely in need of some upgrades. There were no towels or washcloths in our room. The air conditioner didn't work at all. The bathroom was not very clean. There were stains on the walls and some stuff on the toilet. The walls in the back stairwell are scuffed up and have cobwebs all over the lights and in the corners. There are key pads on the doors to hotel but they do not work. The ice machine was absolutely filthy. The pool has been out of order for who knows how long. There was coffee in the lobby area in the morning but the sugar and cream containers were open and not sealed. I stayed here a couple of years ago and it wasnt like this or maybe I was in a different area back then, idk. I enjoyed my stay back then but sadly I wont be back unless some upgrades happen.

Theresa

9달 전

The bathroom was filthy. Light & fan did not work. I just hope the sheets were changed. The manager was friendly and nice

Richard

9달 전

red roof inns hermitage pa needs to be remodeled or renovated, its seen better days, they cant compete with holiday inn, Hampton inn, Comfort suites, etc. the big hotel chains, too bad....

Philip

9달 전

The room smelled bad and the bath tub had not been upkeep for a long time.The hotel was short staff. I will not stay there again. It needs major up grades.

Jo A

10달 전

Property was very out of date. Vegetation was overgrown around the property. Repairs made to the bathrooms were subpar. Leaking toilet and growth in bathtub and flooring. Door lock from outside did not function but was able to be locked from inside only. Room had heavy evidence of smoking, linens had burns as well as drapes. Staff was very straight forward about the condition of the rooms and the functionality of the locks. The staff allowed me to see the room beforehand.

Kyle

10달 전

The property was in poor shape. There were bugs in the unit. Stains on the towels and on the mattress. Plumbing in the bathroom was shoddy.

Larry

1년 전

There is no employees after 11 pm my husband and i got locked out of our room after our key card stopped working we were stuck in the lobby from 1130pm till 340am

Stephenie

1년 전

Room not fully cleaned from previous guest. Hairs in sink, smelly unfolded blanket on shelf, room lock broken, musty smell throughout.

Glenn

1년 전

I booked a reservation online when i got there we were told that there was only 1 room left and that the door didnt lock from the outside. There were no towels, washrags, microwave or refrigerator. Had to wait until 9pm to get stuff to shower and the housekeeper had to locate atleast a microwave so we could warm our food. The front desk person couldn't even understand what we were saying..poor service

April

2년 전

The hotel didn't give us the room we booked . They didn't have any amendments in the room ,no coffee maker etc. no towels ... Had to ask for Toilet paper it was like asking for gold.. never could get towels .. no pool like advertised.. now I see why it's so cheap to stay there ..on a bright not my daughter an I were in a very bad situation an the desk clerk called the cops for us so thank you very much for that ..

Brenda

2년 전

Had to ask for microwave and fridge which was advertised as having window was filthy and couldn’t see out of it. Half the plugs didn’t work. Place smelled really bad. Hardly Any lighting in bathroom. Hallway was pitch dark hard to see what’re to slip my card into room was way too dark.

Sharon

2년 전

We ended up having two cancel our stay because we tried two different rooms and they were both awful. The first room had awful mold in the bathroom and no fridge. The second room we were offered had no couch, no towels, only three sad pillows on the king size bed. This one didn’t appear to have mold in the bathroom but it didn’t appear very clean. Both rooms had envelopes begging for tips. The lobby of the hotel is dark, dingy and smells heavily of cigarette smoke. The staff was very kind and helpful though. We just couldn’t justify staying there when the hotel next door was the same price with better amenities and in a much better condition.

Brittney

2년 전

The condition was terrible 1st room had roaches, tub drain was tapped. Toilet didn't work. Would have only cost about 20 maybe to fix toilet 2nd room had fleas. Asked for another room but heater didn't work.

Verified traveler

2년 전

Not a nice place couldn't use the shower it was held together with black electric tape amd the beds were the hardest I've ever slept in!

Edward

2년 전

It served the purpose of getting out of the rain, it was not very clean

Verified traveler

2년 전

Large RM, but Stinks! MUST remove carpets!!! Disgusting Bathroom! Door Hits Toilet- See pics! No microwave. Fridge: No shelves/didn’t work. Slept on top of blanket cause sheets looked dirty/both beds. Dirty shower curtain w/1 yard rip! Clearly recently fumigated, but dead bugs Not removed. Live in maid, but filthy stairs! RUN!

Daniel

2년 전

Run don't walk away if you are considering staying here. This is one of the most disgusting hotels I have stayed in. The pictures online are not accurate. The first room I was given had areas of the ceiling that were wet looking and looked to be bowing, receptacles without covers, the door was splintered by the safety bar where it looked like someone had tried to kick the door in at one time, areas were painted haphazardly and never finished, the spigot was loose and turned almost 360 on the sink, and the entire room stank to high heaven. After complaining I was given another room that was markedly better but still in very run down condition and in need of major updates. Sheets had stains and holes and there were no matress covers on the mattresses which were old and stained. The hall going back to the rooms on the C hall was carpeted and smelled of piss. As soon as you opened the door to go back the hall the smell was overwhelming. This hotel has long time rentals and I have a feeling there are people living there on a permanent basis because as soon as you pull into the hotel there were cats sitting on the windowsill inside one of the rooms that watched the comings and goings. The grounds of the hotel were littered in cigarette butts, garbage and dog feces. The only positive thing I can say about it is it was relatively quiet. I will never stay at this hotel again.

Ruth

2년 전

The lobby and hallways smelled of cigarette smoke even though I had a nonsmoking room. Had to ask for towels and washcloths. The shower did not work. Could not adjust the air conditioner/ heater.

James

8달 전

Well, we didn't get to stay because there was not s single employee in the building. That means no one to check us into our already paid for room late at night....also, there was an actual guest who had a room but he locked himself out and since no employees, he was asleep in the couch in lobby.

Tina

8달 전

Air-conditioning was good, pool no longer in service.place was old and not properly cleaned or cared for. Basically a run down place. Wished i had taken pictures.

Rene

9달 전

Do not stay here it’s nasty they will put you in a dirty unclean room. Go elsewhere this town is ran down it’s best to stay in Ohio!

Stephano

10달 전

3 of us DID NOT get to stay in our room that we booked through Expedia.com at the Red Roof. The lobby was empty with a front desk persons shoes and purse on the counter were you check in. We were there for hours or more till we were able to get a uber to another hotel near by.

Tim

10달 전

The room was dirty the couch had blood stains all over it like i was in a drug addicts house. Holes in all the walls and every button was broken on the ac so i didnt have ac. The pillows on the bed were dirty and had huge stains on them. The shower was nasty and dirty and also wouldnt stop dripping water even though i didnt use it. I couldnt stay because of all this. Close the hotel down if your trying to do renovations. It was absolutely the worst hotel experience i ever had in my life. I will never return to this hotel again.

seth

10달 전

They overbooked and I was unable to stay despite having a booking days in advance and wasn’t informed until I arrived to a hotel with nobody at the front desk.

Mackenzie

10달 전

Our “deluxe room, 2 queen beds, non smoking” had 2 doubles, cigarette burns in the bedding, smelled like an ashtray, had a broken window, a moldy bathroom with no toilet paper in it, and to top it all off…the door to the room didn’t lock from the outside!

Verified traveler

10달 전

I checked into my room at 7pm at 10:03pm a roach was crawling on my wall I checked out immediately not even staying the night and got another hotel. Also my shower drain was broken and had duct tape around it 😂😭

James

1년 전

Terrible, left before we even slept there because everything was so dirty and gross

Kayla

1년 전

I was very disappointed in my stay. We did not even have towels or hand towels or washcloths. The shower curtain did not even fit correctly so water was all over the floor Just the overall appearance of the hotel was not good and very disappointed in the lack of cleanliness

Jamie

1년 전

I reserved two rooms I reserved and had confirmed on line were unavailable. The reason for the booking mix up did not make sense. Essentially I was told that Expedia does not have access to the number of rooms available,and ZI should have booked directly with the hotel.

Mary

1년 전

Checked. Front desk person was extremely pleasant. Got to the room…… it was filthy and hadn’t been cleaned. Went and got another room. While the beds were made, everything else was unclean. The shower was so dirty that we couldn’t bathe. The floors nasty and sticky and the linens were stained.

Jason