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이탈리안웨이 컴포트, 트라이아노 37C
Via Marco Ulpio Traiano 37, Milan, MI, 이탈리아, 20149지도에서 보기
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CHUNG MING BENJAMIN
1년 전
My family booked from 28Jul-02Aug(5nights). After we get in to the apartment, first--the Wifi is not working, second--the AC is totally not cooling(like didn't clean AC for long time)(and we cannot open the window because many mosquito outside the garden), third--there are used bedsheet & used pillow inside the cabinet. Fourth--the chair cushion outside the garden is only broken sponge. We really can't sleep in the apartment when Milan temperature was like 32 at night(we moved out on the first night). I did informed the company and ask for half refund. The funny part was they replied me saying that they will not refund because I did not give them a chance to clean up and change whatever I need. As a hosteller, you should do all the cleanings and inspection before handing the apartment to your client!!!! Not doing that after your client complain!!! It is totally unacceptable!!!
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Via Marco Ulpio Traiano 37, Milan, MI, 이탈리아, 20149
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