1/0

정보

객실 선택

후기

위치

안내

결제혜택

로마 럭셔리 나보나 스위트의 홈

Corso Vittorio Emanuele II 294, Rome, RM, 이탈리아, 00186지도에서 보기

편의 시설

무료 WiFi

짐 보관 서비스

공항 교통편(요금 별도)

프러포즈/로맨스 패키지 이용 가능

객실 선택

현재 예약 가능한 객실이 없어요일정, 인원을 변경해보세요

다른 서비스의 이용 후기

3달 전

If I could give 0 stars I would - regret booking it! Worst hotel I have ever been to and I have travelled to over 20 countries Should not be even listed on your website - an apparent hotel with no one responding for over 48 hours when reported that there is no hot water! Still have not got a response! When they respond it is only with arrogant messages saying I’m the one violating rules after telling them twice about the water - not a single apology and no hot water until we left. Such arrogance when an issue so basic as hot water is required!!! when I mentioned that I do not generally give bad reviews but no hot water and having to ask twice (with no responses) is a bit too much she responded as follows: This is blackmail and extortion, and it violates the rules, and we do not accept it. There will be no refunds. You can also post a review, and we'll highlight it Such a response with no apology and sense of entitlement was extremely disturbing In addition, when we came we got to a place with no signs and with no instructions to get in even after booking a taxi through them - we had to wait in the rain after the 24 hour flight to get instructions on how to get in and they took ages to respond . Please do not stay here as you can see there are no verified reviews which should have been a warning sign I will be sending all screenshots of her messages to hotels.com and request they be removed from their listing - I have booked hotels for over 20 years