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아센드 101

2-7-2006-2, IMS2.7#101, Asahikawa, Hokkaido, 일본, 070-0032지도에서 보기

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1년 전
DON’T STAY FOR SAFETY REASONS Worse property experience from seasoned travellers. Had to vacate due to strong and nauseating gas like smell from kitchen even with window and door opened. Property manager not contactable during incident and later refused to refund booking even when the apartment was not fit for use. Expedia’s Virtual Agent (only form of communication) woeful in addressing the matter. Was initially told to stay and monitor the situation and wait for 2-3 hours for a response. Can’t believe this was suggested, given potential dangerous situation of a gas leak. Expedia shortly revised to wait for 72 hours for resolution! Was offered 5,000 Expedia reward points (about AUD59) for our inconvenience! Much room for improvement by Expedia, ie better processes in place to help customers, especially in a case of an emergency and dealing with inadequate property managers.
Expedia
Erik

숙소 위치

2-7-2006-2, IMS2.7#101, Asahikawa, Hokkaido, 일본, 070-0032

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결제 혜택

benefit
KB국민카드KB할인팩 결제일 할인 (최대 3만원 할인)
benefit
카카오페이머니 / 삼성카드 최대 6만원 즉시할인
benefit
삼성카드최대 5만원 결제일 할인
benefit
현대카드M포인트 50% 사용가능 (최대 50,000 M포인트)
benefit
무이자할부최대 24개월 무이자 할부 가능

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