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클락 국제공항 근처의 타운하우스 오크 그레이 호텔
Malabañas Road, Clarkview, Angeles City, Pampanga, Angeles City, Central Luzon, 필리핀, 2009지도에서 보기
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Nicolle
6달 전
I booked this hotel in advance because I was truly looking forward to a relaxing vacation after a 19-hour flight. Sadly, my experience here was incredibly disappointing.
The first room I was given was unacceptable: no drinking water, an unplugged refrigerator, an unclean comfort room, and an air conditioner that barely worked. To their credit, the front desk staff were kind and moved me to Room 212. Unfortunately, that room was also a downgrade and came with its own issues: a strong smell from the nearby restaurant, very poor water flow, a toilet that wouldn’t flush properly, slimy bathroom tiles, no slippers, and a remote control with dead batteries. Even the simple request for a tabo and timba was met with items that looked dirty and unusable.
After such a long journey, all I wanted was to rest and take a proper shower, but instead I was left in tears in the lobby from sheer exhaustion and frustration. The staff reassured me that I would not be charged for early check-in and even showed me a message from their manager. To my shock, I was still billed despite their promise.
This entire experience not only ruined the start of my trip but also left me feeling deeply frustrated and let down. I sincerely hope management takes these concerns seriously and ensures no other guests go through the same situation.
숙소 위치
Malabañas Road, Clarkview, Angeles City, Pampanga, Angeles City, Central Luzon, 필리핀, 2009
숙박 안내
결제 혜택
퀵계좌이체최대 4만원 즉시할인 + 0.5% 무제한 즉시할인
KB국민카드KB할인팩 결제일 할인 (최대 3만원 할인)
카카오페이머니 / 삼성카드 최대 6만원 즉시할인
삼성카드최대 5만원 결제일 할인
무이자할부최대 24개월 무이자 할부 가능
